All posts by Juho Hamari

How to gamify? A method for designing gamification


During recent years the enhancement of information technology via design features borrowed from (video) games, also known as “gamification”, has become a notable development both in academia and industry. Gamification primarily aims at increasing users’ positive motivations towards given activities or use of technology, and thereby, increasing the quantity and quality of the output of the given activities. Business analysts suggest that more than half of all organizations will have gamified parts of their processes by 2015 (Gartner 2011; IEEE 2014). In the academic realm, several studies in various contexts have shown that gamification can be an effective approach to increase motivation and engage users or participants in a given activity (see e.g. Hamari et al. 2014; Morschheuser et al. 2016 for reviews).

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Gamification in Crowdsourcing

During recent years modern ICT technologies have spawned two interwoven phenomena: gamification and crowdsourcing (CS) . The rapid diffusion of these technologies can be seen both in industry as well as in the academia. Today, multitude of different organizations employ CS as a way to outsource various tasks to be carried out by ‘the crowd’; a mass of people reachable through the internet. At the same time, business analysts have estimated that at least 50% of organizations have gamified some of their processes by 2015. As illustrated in the Figure, the body of literature on both CS and gamification has been rapidly growing. Moreover, these technologies appear together frequently: CS is one of the major application areas for gamification. Naturally, the main goals of CS in general are either cost savings or the possibility to innovate solutions that would be difficult to cultivate in-house. However, CS relies on the existence of a reserve of people that would be willing to take on tasks for free or for a minute monetary compensation. Therefore, CS tasks are increasingly gamified, that is, organizations attempt to make the activities more like playing a game in order to provide other motives for working than just the monetary compensation.


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Flow in Gamification

Flow  – a state of optimal experience characterized being fully focused and engaged in an activity – has been regarded as one of the most important psychological outcomes of gamification and games. It is most commonly understood to comprise of nine dimensions: challenge-skill-balance, clear goals, control, (immediate) feedback, autotelic experience,loss of self-consciousness, time transformation, concentration, and merging action-awareness. Currently, there are few studies investigating flow particularly in the context of gamification (See Hamari, Koivisto & Sarsa, 2014) and therefore there is little knowledge as to which dimensions of flow would be especially emergent in the context of flow. To this end we conducted a two-fold study: 1) We investigated the salience of the different dimensions of flow in gamification and 2) the psychometric properties of the DFS-2 flow measurement instrument. Continue reading